Yesterday was a day in phone-call hell, about my health care prescription plan. I am not kidding when I say I spent four hours of the day on the phone to three separate entities trying to straighten out a problem. By the end of the day, all I'd learned was that many people in the company had run into the same problem on the same day, and they were working to fix it.

In the meantime, however, BB couldn't renew his pain medication prescriptions, because the pharmacy, like me and like all my unfortunate colleagues, couldn't reach the entity that handles prescriptions for our company.

Yeah, not a great day, so all the kisses and hugs are much obliged.

Glad you got the card! Apply as necessary, baby animules and all!